Effective date: July 1, 2026
At Voice Awareness Psychotherapy Services Inc. ("Voice Awareness," "we," "us," or "our"), your privacy is important to us. This Privacy Policy explains how we collect, use, disclose, and safeguard personal information when you use our website and contact us through our forms.
1. Information We Collect
We may collect personal information you provide directly, including:
- Name
- Email address
- Phone number
- Information you include in messages submitted through our contact form
We may also collect limited technical information automatically, such as browser type, device information, and basic usage data needed for site operation, security, and performance.
2. How We Use Your Information
We use personal information to:
- Respond to inquiries and consultation requests
- Provide and improve our services
- Communicate with you regarding appointments, requests, or follow-up
- Maintain website security and reliability
- Meet legal, regulatory, and professional obligations
3. Legal Basis and Consent
Where required, we collect, use, or disclose personal information with your consent or as otherwise permitted by applicable privacy laws. By submitting information through this website, you consent to its use as described in this policy.
4. How Information Is Stored and Protected
We use reasonable administrative, technical, and physical safeguards to protect personal information against unauthorized access, loss, misuse, or disclosure. No method of electronic transmission or storage is fully secure, but we take appropriate steps to reduce risk.
5. Disclosure of Information
We do not sell your personal information. We may disclose information only when necessary:
- To service providers who support secure website operation
- To comply with legal obligations, court orders, or regulatory requirements
- To protect rights, safety, and security of clients, the public, or our practice
6. Third-Party Services and Links
This website may include links to third-party services (for example, booking or directory platforms). We are not responsible for the privacy practices of third-party websites. Please review their privacy policies separately.
7. Retention
We retain personal information only as long as necessary for the purposes described in this policy and as required by applicable legal, regulatory, and professional recordkeeping requirements.
8. Your Rights
Depending on your location and applicable laws, you may have rights to request access, correction, or withdrawal of consent regarding your personal information, subject to legal and professional limitations.
9. Children's Privacy
Our website and services are intended for adults and are not directed to children under 13. We do not knowingly collect personal information from children through this website.
10. Changes to This Policy
We may update this Privacy Policy from time to time. Updates will be posted on this page with the revised effective date.
11. Contact
If you have questions about this Privacy Policy or your personal information, please contact:
Voice Awareness Psychotherapy Services Inc.
Email: info@voiceawareness.ca
Phone: +1 800-857-0609